Shipping Policy

Last updated: 22-02-2026

We move with intention — and so do our shipments.

Below you’ll find everything you need to know about how your order gets from us to you.

1. PROCESSING TIME

All orders are processed within 1–3 business days unless stated otherwise.

During limited drops, restocks, or high-volume periods, processing times may be slightly longer.

Orders are not shipped on weekends or public holidays.

You will receive a confirmation email once your order has been dispatched.

2. SHIPPING TIMES

Estimated delivery times:

• The Netherlands: 1–3 business days

• Europe: 3–7 business days

• International: 5–14 business days

Delivery times are estimates and not guarantees.

Once your package is handed to the carrier, shipping times are outside our control.

3. SHIPPING COSTS

Shipping costs are calculated at checkout based on destination.

We may offer free shipping during promotions or above a certain order value.

All costs are clearly displayed before payment.

4. TRACKING

Once shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to update.

If you do not receive tracking details, contact:
storedriesi@gmail.com

5. INTERNATIONAL SHIPPING & CUSTOMS

International orders may be subject to:

• Import duties

• Customs fees

• Local taxes

These charges are the responsibility of the customer.

Driesi is not responsible for customs delays.

6. INCORRECT ADDRESS

Please double-check your shipping details before completing your order.

If an incorrect address is provided:

• We are not responsible for lost packages

• Additional shipping costs may apply for reshipment

If you notice a mistake, contact us immediately.

7. LOST OR DELAYED PACKAGES

If your package is delayed, please first check the tracking information.

If a package appears lost:

• Contact us within 7 days of the expected delivery date

• We will investigate with the carrier

Driesi is not liable for delays caused by carriers, customs, or force majeure events.

8. DAMAGED PACKAGES

If your order arrives damaged:

• Contact us within 48 hours of delivery

• Include photos of the packaging and product

• Include your order number

We will review and resolve the issue accordingly.

9. PRE-ORDERS (IF APPLICABLE)

If you purchase a pre-order item:

• The estimated shipping date will be clearly stated

• Production timelines may vary

• Orders containing pre-order items ship once all items are ready

We do not cancel pre-orders once production has started.

FINAL NOTE

We don’t rush quality.
But we don’t waste time either.

Every piece is packed with care.

If you have any questions about your shipment, reach out — we’ve got you.